Managing Duo Devices
Duo allows a user to manage their devices and their preferred authentication method. If you'd like to make any changes to your Duo account, you may find the following information useful.
If anything is unclear or confusing in this article, please contact the A&IT Helpdesk via email at techsupport@baypath.edu or via phone at (413)565-1487.
Managing your devices in Duo
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Visit a Duo-enabled service such as the My Bay Path Portal, or Canvas and sign in with your Bay Path email address and password. When you are prompted to sign in, press "Cancel." If you do not see this prompt, continue to the next step.
Doing this interrupts the sign-in process and will allow you to manage your Duo account.
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Once the sign-in process has been stopped, click on My Settings & Devices. You will then be prompted by Duo to authenticate. This authentication step is to verify that you are able to make changes to this Duo account.
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Once you have approved the login request, you'll be able to modify (Rename or remove) your existing devices by clicking on Device Options. You can also modify the default device that Duo sends Multi-Factor Authentication requests to.
Adding a new device
If you click on Add a new device, you'll be asked to authenticate and confirm your identity. After you confirmed your identity, you'll be brought to the same enrollment process that you performed when you first set up Duo.
