How to Transfer Calls to Another User's Voicemail

In some cases, you may want to send a call directly to voicemail. Please follow the directions below to transfer a call directly to voicemail using your desk phone.

If anything is unclear or confusing in this article, please contact the A&IT Helpdesk via email at techsupport@baypath.edu or via phone at (413)565-1487.

While the call is active, press the message button.
From there you may enter a number or search the directory by selecting the "Dir" button.
Press "Select" when you have found the number you would like to transfer to. This completes the transfer to voicemail.