How To Manage Mobile Twinning For Your Desk Phone

This article will walk an individual through enabling mobile twinning on a Bay Path phone extension so that calls will be redirected to a personal phone.

Twinning should be used in very rare cases and will only redirect calls to your personal phone. In most cases, Twinning isn’t sufficient for individuals who have entered a hybrid work agreement. If you’d like to make calls without exposing your personal cell phone number, there are better options available. Please submit a ticket to techsupport@baypath.edu and we will be more than happy to assist you.

If anything is unclear or confusing in this article, please contact the A&IT Helpdesk via email at techsupport@baypath.edu or via phone at (413)565-1487.

Turning Twinning On:

If you do not have a Twinning button, please email techsupport@baypath.edu.

Press the "Twinning" button on your phone.
Select "Destination" and press "Edit".
Enter the number you want to twin to, and press "Select."
Navigate to the "Twinning" line and press "On."
Press "Save."
You will see a light next to the Twinning button on your phone to indicate that twinning has been turned on.

Turning Twinning Off:

Navigate to the "Twinning" line on your desk phone.
Press "OK" or "Select"
The light will turn off, indicating that twinning has been turned off.