How to Set Up your Voicemail

This article describes how a user can set up their voicemail.

If anything is unclear or confusing in this article, please contact the A&IT Helpdesk via email at techsupport@baypath.edu or via phone at (413)565-1487.

Dial *17 from a desk phone. This will call into the voicemail system. You may also call 413-565-1750 to retrieve messages.
Enter your extension followed by the '#' symbol. The default password is 11393.
The system will ask you to create a 6-digit passcode and record your name.
A system greeting including your name will be used by default. Press 3 to record a personal greeting.
Follow the prompts to record a personal greeting. You must press # to save, and 1 to activate the greeting.

Your voicemail password must be 6 digits. This cannot be consecutive (example: 123456), repeating (example: 111111), or include your extension (example: 14871487).