Traditional Semester:

Monday - Friday: 7:30am – 8:00pm

Saturday & Sunday 4:00pm - 8:00pm



Monday - Friday: 7:30am – 8:00pm

Saturday & Sunday: 4:00pm – 8:00pm

Contact | (413) 565-1487 |

Student Walk-Up Help Desk

The IT Unified Help Desk is currently located on the first floor of Catok Learning Center on the Longmeadow campus

Special Notes: Due to the COVID-19 pandemic, the following changes are currently in place

  1. Zoom meetings preferred; walkup service in Bashevkin Center by appointment (schedule ahead)
  2. In-person classroom and office support by appointment (schedule ahead)
  3. In-person support is not available in Theinert Hall, Wright Hall, Bollum Hall, public spaces in D’Amour Hall and Carr Hall, and study spaces at the Ryan Center.